Healthy Passengers
We are committed to taking all measures necessary to ensure your health and safety. We continue to enhance existing measures and implement new initiatives and processes that will ensure you remain safe while traveling through the airport.
The following policies must be adhered to in the Air Terminal Building.
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To help reduce the spread of COVID-19, all passengers and airport employees must wear face coverings or masks at all times. This includes pre- and post- security screening areas of the terminal and all other public areas in the terminal. Please visit the Transport Canada website for further guidance on face covering requirements for air travellers.

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Terminal access is restricted to passengers and airport employees on duty. Meeters and greeters or those dropping off friends and loved ones at the airport are not permitted to enter the terminal.

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When arriving at the Sault Ste. Marie Airport, please exit the terminal immediately upon collecting your bags from the baggage carousel.

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As always, follow in-terminal signage and maintain a safe physical distance of 2 metres from others whenever possible.

There are exceptions to these policies. You will not be required to wear a face covering if:

  • You are under the age of two
  • You are unable to remove a face covering without assistance
  • You have trouble breathing
  • You are dining in the restaurant area
  • You are an airport employee in a non-public area (such as a private office) of the terminal building

If you are not travelling, you may still enter the public areas of the terminal building if:

  • You are a friend or family member of someone who requires mobility assistance
  • You are accompanying a minor who is travelling alone

If you are waiting to pick up a friend or family member, there is no need to wait curbside. Park contact-free, for up to 15 minutes at NO COST in our Short-Term Parking Lot.

Other actions that we are taking

We have added or enhanced cleaning procedures and will continue to evolve these processes as needed. These include:

  • Installation of barrier glass at all terminal counters
  • Additional cleaning and heightened focus on high-touch areas, such as chairs and the car park pay station
  • Additional hand sanitizer stations at key terminal locations entering the terminal building
  • Use of disinfecting solutions for baggage cart handrails and handles
  • Regular disinfecting of all hard surfaces
  • Enhanced disinfection of terminal washrooms
Other actions that the Government of Canada is taking

The Government of Canada has updated its measures and guidelines to protect air travellers from COVID-19.

Bring It & Wear It
All air travellers are required to wear a non-medical mask or face covering during their travel through Canadian airports and in-flight. All air travellers are required to wear a non-medical mask or face covering, unless they have a medical certificate stating that they can not wear one. If you don’t, you could be fined up to $5,000.

Contact Tracing
Working with airlines, the Government of Canada has updated its process for contact tracing. Passengers will be asked to provide their contact information, such as an email address or phone number, to facilitate contact tracing or exposure notification if necessary. More information on COVID-19 aviation measures is available on the Government of Canada’s website. 

Mandatory 14-Day Quarantine or Isolation

Everyone entering Canada must follow mandatory isolation or quarantine requirements. Not respecting the mandatory requirements is a serious offence with consequences and penalties. Learn more at the Government of Canada’s website.

ArriveCan

As of November 21, 2020, air travellers whose final destination is Canada will be required to submit their information electronically through ArriveCAN before they board their flightThis includes travel and contact information, quarantine plan (unless exempted under conditions set out in the Mandatory Isolation Order), and COVID-19 symptom self-assessment. Travellers must be ready to show their ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that they have submitted their information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine. Exceptions will be made for those unable to submit documents electronically due to personal circumstances, such as disability or inadequate infrastructure. More information can be found on the Government of Canada’s website.

Pre-Departure COVID-19 Testing and Negative Results Required for All Air Travellers Coming to Canada

As of January 7, 2021, all passengers five years of age or older will be required to test negative for COVID-19 before travelling to Canada. More information can be found on the Government of Canada’s website.

Government of Canada expands restrictions to international travel by land and air

All travellers arriving to Canada by air, as of February 22, 2021, with some exceptions, will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport, and another toward the end of their 14-day quarantine period. With limited exceptions, air travellers, will also be required to reserve, prior to departure to Canada, a 3-night stay in a government-authorized hotel. Travellers will be able to book their government-authorized stay starting February 18, 2021. These new measures are in addition to existing mandatory pre-boarding and health requirements for air travellers.

Finally, at the same time on February 22, 2021, all travellers, whether arriving by land or air will be required to submit their travel and contact information, including a suitable quarantine plan, electronically via ArriveCAN before crossing the border or boarding a flight.

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