To help reduce the spread of COVID-19, all passengers and airport employees must wear face coverings or masks at all times. This includes pre- and post- security screening areas of the terminal and all other public areas in the terminal. Please visit the Transport Canada website for further guidance on face covering requirements for air travellers.
Terminal access is restricted to passengers and airport employees on duty. Meeters and greeters or those dropping off friends and loved ones at the airport are not permitted to enter the terminal.
When arriving at the Sault Ste. Marie Airport, please exit the terminal immediately upon collecting your bags from the baggage carousel.
As always, follow in-terminal signage and maintain a safe physical distance of 2 metres from others whenever possible.
There are exceptions to these policies. You will not be required to wear a face covering if:
- You are under the age of two
- You are unable to remove a face covering without assistance
- You have trouble breathing
- You are dining in the restaurant area
- You are an airport employee in a non-public area (such as a private office) of the terminal building
If you are not travelling, you may still enter the public areas of the terminal building if:
- You are a friend or family member of someone who requires mobility assistance
- You are accompanying a minor who is travelling alone
If you are waiting to pick up a friend or family member, you may park and wait in the short term parking lot.
We have added or enhanced cleaning procedures and will continue to evolve these processes as needed. These include:
- Installation of barrier glass at all terminal counters
- Additional cleaning and heightened focus on high-touch areas, such as chairs and the car park pay station
- Additional hand sanitizer stations at key terminal locations entering the terminal building
- Use of disinfecting solutions for baggage cart handrails and handles
- Regular disinfecting of all hard surfaces
- Enhanced disinfection of terminal washrooms
The Government of Canada has updated its measures and guidelines to protect air travellers from COVID-19.
Bring It & Wear It
All air travellers are required to wear a non-medical mask or face covering during their travel through Canadian airports and in-flight. All air travellers are required to wear a non-medical mask or face covering, unless they have a medical certificate stating that they can not wear one. If you don’t, you could be fined up to $5,000.
Working with airlines, the Government of Canada has updated its process for contact tracing. Passengers will be asked to provide their contact information, such as an email address or phone number, to facilitate contact tracing or exposure notification if necessary. More information on COVID-19 aviation measures is available on the Government of Canada’s website.
Mandatory 14-Day Quarantine or Isolation
Everyone entering Canada must follow mandatory isolation or quarantine requirements. Not respecting the mandatory requirements is a serious offence with consequences and penalties. Learn more at the Government of Canada’s website.
As of November 21, 2020, air travellers whose final destination is Canada will be required to submit their information electronically through ArriveCAN before they board their flight. This includes travel and contact information, quarantine plan (unless exempted under conditions set out in the Mandatory Isolation Order), and COVID-19 symptom self-assessment. Travellers must be ready to show their ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that they have submitted their information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine. Exceptions will be made for those unable to submit documents electronically due to personal circumstances, such as disability or inadequate infrastructure. More information can be found on the Government of Canada’s website.
Pre-Departure COVID-19 Testing and Negative Results Required for All Air Travellers Coming to Canada
As of January 7, 2021, all passengers five years of age or older will be required to test negative for COVID-19 before travelling to Canada. More information can be found on the Government of Canada’s website.
- For all the latest on our response to COVID-19, see our Stakeholder Update
- For information on the measures taken by CATSA visit the CATSA website
- For more information on face coverings, visit the Government of Canada’s website
- Learn about Air Canada’s CleanCare+ program
- Please consult the desination page on travel.gc.ca for the latest travel advice
- If you’re travelling, see the Public Health Agency of Canada website for useful information
- Visit the Algoma Public Health website for useful information