Travel Information

Be sure to arrive with plenty of time prior to your scheduled departure. With the increase in travel, this is a busy time at the Sault Ste. Marie Airport, so you’ll likely encounter higher passenger volumes at peak times. Give yourself plenty of time to get to the airport and through screening. You should arrive at the airport two hours before a domestic flight and three hours before a Sunwing flight.

Our terminal is open 24 hours per day, 7 days per week, with onsite security present at all times.

If you plan to travel outside of the province or country, additional documentation may be required to enter your destination. It is recommended you check with your airline to be sure you understand all requirements for your itinerary.

Passengers travelling to Cuba are required to complete the government mandated D’VIAJEROS digital entry form. QR code proof of completion will be required at the airport. The Airlines that operate in Cuba will verify the completion of your form before boarding your flight in print or on your mobile device.

Learn what you can and can’t pack in your carry-on by visiting CATSA’s website. Also, don’t forget to weigh and measure your bags before leaving home to ensure it meets your airline’s luggage policies. By packing right, you’ll shorten your time at check-in counters and pre-board security screening checkpoints and reduce your risk of having to leave items behind.

Lost, delayed or damaged baggage

If your baggage is lost, delayed or damaged during your flight, contact your airline for help.

Our restaurant remains closed until March 1st at which time Jiggs & Reels Catering Co. will be operating out of the Sault Ste. Marie Airport Restaurant for the month of March on Mondays and Wednesdays 10:00am to 6:30pm. Please visit them while they are here to show your support! Until then, to satisfy that sweet tooth or craving, we recommend that passengers pack snacks just in case. Please visit our Food and Beverage page for more information.

Hand Sanitizer stations are located throughout the terminal for encouraged traveler use at each stage of the travelling experience.

For passenger convenience, there are two parking lots available. Please note that if you are picking up a travelling passenger you must park in the Short Term parking lot. Parking is not permitted in front of the terminal building. To enter either parking lot, passengers must take a bar coded ticket upon entry. The gated system will allow travellers to pay by cash or debit/credit card at the pay station in the terminal building which is located adjacent to the security office, or by debit or credit card at the exit gates. Tap is available at the pay station and the exit gates. The bar coded ticket must be used to exit either lot. Both lots are well lit and randomly patrolled 24 hours a day.

Visit our Parking Page for information on rates, parking instructions, a map and more.

For more information on the most recent updates to the Government of Canada’s measures and guidelines to protect air travellers from COVID-19 visit the Government of Canada website.

• Visit our News and Events page to read the latest news regarding travel at the Sault Ste. Marie Airport
• Please consult the destination page on travel.gc.ca for the latest travel advice
• If you’re travelling, see the Public Health Agency of Canada website for useful information
• Visit the Algoma Public Health website for useful information

We have added or enhanced cleaning procedures and will continue to evolve these processes as needed. These include:

• Installation of barrier glass at select terminal counters
• Additional cleaning and heightened focus on high-touch areas, such as chairs and the car park pay station etc.
• Additional hand sanitizer stations at key terminal locations entering the terminal building
• Use of disinfecting solutions for baggage cart handrails and handles
• Regular disinfecting of all hard surfaces
• Enhanced disinfection of terminal washrooms