At YAM, our dedication to accessibility extends beyond compliance, it is about creating a truly welcoming and inclusive environment for all travellers.
As we strive to enhance our services and facilities and develop our Accessibility Plan, we’re introducing our new online accessibility survey, designed to gather feedback from individuals with disabilities based on their experiences at YAM.
The survey is open to travellers of all abilities at YAM. Please take this opportunity to share the survey with your networks and community members using the link below:
Are you a passenger with a disability or are you travelling with someone with a disability? The Sault Ste. Marie Airport provides a variety of accessible services and facilities designed to enable more choice and greater independence as you travel through the airport.
As a terminal operator, The Sault Ste. Marie Airport is subject to the Canadian Transportation Agency’s Accessible Transportation for Persons with Disabilities Regulations. The safety of our passengers, employees and communities that we serve is our top priority.
The Sault Ste. Marie Airport, with the help of our airline partners and agencies, wants to ensure that your travels are trouble-free, and accessible to everyone. To ensure that you have a safe and enjoyable trip, we recommend that you notify the airline that you will be flying with of your needs 48 hours in advance of your flight. Please visit our Airlines page for contact information.
For additional information on available assistance at the terminal you may call the airport directly at 1-705-779-3031.